What can we help with?
Most messages we receive fall into a few categories, and knowing which one yours is helps us answer faster. If your conversion did not look the way you expected, tell us the source format (PNG, JPG or WebP), the approximate size of the image, and the color setting you used those three details let us reproduce almost any tracing issue on our side.
Feature requests are genuinely welcome. This converter started as a single simple tool, and the most useful additions the color-count control, clipboard paste support and the side-by-side preview all came from user suggestions. If there is a format you need, a setting you miss, or a workflow we could smooth out, describe your use case and we will seriously consider it.
Business and press inquiries
If you would like to write about PNGtoSVGFree, include the converter in a roundup, or discuss a partnership, use the same email address with a clear subject line such as “Press” or “Partnership”. Please note that we do not sell links, participate in link schemes, or publish sponsored posts that are not clearly labeled any collaboration must be a genuine fit for our readers and comply with search-engine guidelines.
Before you write: quick answers
- Is the converter really free? Yes no signup, no watermarks, no limits.
- Do you store my images? No. Conversion happens entirely in your browser; we never receive your files. See our Privacy Policy for details.
- Can you convert a file for me? We do not offer a done-for-you service, but the online converter handles PNG, JPG, WebP, GIF and BMP in seconds.
- Something looks broken. Tell us your browser and device, and attach a screenshot if you can it speeds up the fix enormously.
Response times
We are a small team and answer messages in the order they arrive, usually within two business days. Messages sent on weekends may take a little longer. If your matter is urgent for example a security concern put “Urgent” at the start of the subject line and we will prioritize it.